How to

How BetterHQ key features work, and how to access them.

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45 articles in this collection
Written by Adam, Trentenn, and Olivia
Calendars

Calendar Controls Explained

Understand how to move around the calendar with ease
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Written by Olivia
Updated this week

Adding an Appointment (Client Booking)

Learn how to add client appointments to calendars
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Written by Adam
Updated this week

Adding an Appointment (Other Appointment Types)

Learn how to add other appointments to your calendar
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Written by Trentenn
Updated over a week ago

Rosters

Set & manage team member Rosters for working hours and online booking availability
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Written by Adam
Updated this week

Team Member Availability for Bookings

Set Team Member availability daily - blocking out time slots and don't double book clients when client's are not available
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Written by Trentenn
Updated over a week ago

Manage Team Member (staff) Leave in Calendars

Keep a squeaky clean appointment book - manage team member leave to avoid appointment mishaps
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Written by Adam
Updated over a week ago

Waitlists

Never turn clients away again. Capture new or existing clients when your calendar is full, quickly add them to back fill cancellations
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Written by Adam
Updated over a week ago

Multi Bookings

Need a group of appointments or services under the single client booking? You can do this with Multi Bookings
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Written by Olivia
Updated over a week ago

Turn on Appointment Reminders

Keep your cash flow healthy and ensure your customers remember their appointment with automated SMS and email appointment reminders.
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Written by Adam
Updated over a week ago

Cancellation Reasons

Turn on Cancellation Reasons to track how and why clients cancel their appointments
Olivia avatar
Written by Olivia
Updated over a week ago

Customise your Appointment Display in Calendar

Easily access Appointment information straight from your Calendar
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Written by Olivia
Updated this week

Show Client Address on Appointment Pop-up

Would it be helpful to have a client's address quickly viewable from the calendar? Turn this setting on
Olivia avatar
Written by Olivia
Updated over a week ago

Appointment Arrival Status

Single-click client check-in. Has the client arrived, or are they a no-show?
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Written by Olivia
Updated over a week ago

Using Colours for Appointments

Set appointment colours based on confirmation status, paid status, type of appointment or team member
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Written by Adam
Updated over a week ago

Show Calendar on Sign in

Set your Calendar as your default sign in page!
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Written by Olivia
Updated over a week ago